CA: IBM team to study how Memphis can reduce ambulance calls
“A team of IBM consultants will arrive in Memphis on Monday to study how the city can reduce the number of non-emergency calls it receives for ambulance transports.
The team, whose costs are covered by an IBM Smarter Cities grant valued at $500,000, will launch a three-week study on the issue with a public event Monday at 10 a.m. at Memphis Bioworks, 20 Dudley in Downtown.
Memphis Mayor Jim Strickland and other city officials will welcome the consultants, and will outline how abuses and ignorance of emergency medical services cost the Division of Fire Services time and money.
IBM will evaluate a number of options for EMS, including putting nurses in non-emergency call centers, paying for taxis for non-emergency transports and increasing penalties for people who abuse the system.”